Reasons & solutions:
Status code 994 is registered if there is no data available for the “Earnings comparison" function that can be compared.
Check Solar.web under “Settings” --> “Components” to see whether the DC power of the inverters has been specified correctly. Check the settings for the “Earnings comparison” function under “Settings” --> “Service Messages”. Check that the settings for deviation, threshold and inverter selection (DC channels) have been correctly stored. Your installer can give you the correct values and settings.
If you are unable to solve the problem yourself, or if you are unsure of a point, please contact your installer.
Reasons & solutions:
The status code 996 is sent by Solar.web if a data source of the system does not have a connection to Solar.web for the user-defined time.
You can manually adjust the time span for receiving this service message on Solar.web under "Settings" --> "Service Messages" --> "Blackout timespan". The reason may be a failure of the Internet connection.
For more information about this issue, see „My system is offline or no current data is visible”.
Reasons & solutions:
Status code 997 is triggered on Fronius Solar.web by the “Earnings comparison” function.
If there is a defect on the PV generator side or if your PV modules are covered with snow, you will receive this status code as a result. Check Fronius Solar.web under “Settings” --> “Components” to see if the DC power of the inverters has been specified correctly. If you are unsure whether the values are displayed correctly, please contact your installer.
Reasons & solutions:
The status code 999 is sent by Solar.web if an inverter of the system has not uploaded data to Solar.web for the user-defined time.
You can manually adjust the time span for receiving this service message on Solar.web under "Settings" --> "Service Messages" --> "Inverter blackout time span".
For more information about this issue, see „My system is offline or no current data is visible”.